Refund Policy

Last Updated: January 2026

Our 60-Day Satisfaction Promise

We stand behind HorseFil with a 60-Day Satisfaction Promise. If you are not fully satisfied with your purchase, you may request a refund within 60 days of your original purchase date, subject to the terms below.

How To Request A Refund

To request a refund, contact us through our Contact page within the 60-day window. Please include your order number and the email address used at checkout so our support team can locate your purchase quickly.

Refund Eligibility

• Refund requests must be submitted within 60 days of the original purchase date.
• Refunds are issued to the original payment method used at checkout.
• Shipping and handling charges, where applicable, may not be refundable.
• Please allow a reasonable processing time for your refund to appear on your statement once approved.

Order Processing Partner

All orders are processed and fulfilled through our third-party order processor. Refunds are coordinated through that processor's systems once your request is verified, which may affect the exact timing of your refund.

Multiple-Bottle Packages

The 60-Day Satisfaction Promise applies to all package sizes offered on this Site, including single and multi-bottle bundles. The refund window is calculated from the original date of purchase, regardless of package size.

Non-Refundable Circumstances

Refund requests submitted after the 60-day window has closed, or for orders that cannot be verified as purchased through our official checkout, may not be eligible for a refund.

Questions About Your Order

If you have any questions about your order, your refund status, or this policy, please reach out through our Contact page and our team will be glad to help.